Version 2026-09-06b — the version your consent choices are recorded against.
This Cookie Policy explains what cookies and similar technologies this website uses, what they do, and the choices you have. It applies to this website only.
How consent works here
On your first visit, a consent banner asks which categories of cookies you allow. Nothing outside the Necessary category runs before you allow it — the tools are loaded at the network edge only after your choice, rather than being embedded in the page and asked to behave.
You can change your mind at any time: reopen the preferences panel through the consent banner or the “Do Not Sell or Share My Personal Information” link in the footer, and your new choice applies immediately.
When you make a choice, we keep a record of it: a random identifier stored in a cookie on your device, the categories you granted or denied, the date, and the version of this policy you saw. The record contains no personal information — it exists so we can prove your choice was honoured.
The categories
- Necessary cookies — Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled. Always on: the site cannot work honestly without it.
- Analytical cookies — Analytical cookies help us improve our website by collecting and reporting information on its usage, including session replays and heatmaps. Off until you allow it.
- Functional cookies — Functional cookies enable services you ask for, such as the live chat. They load only after you allow them. Off until you allow it.
The cookies
Every tag on this site is managed centrally at the network edge, so this list is complete: a tool that is not listed here cannot set cookies on this site, and a category you deny never loads at all. Cookies marked with * share a name prefix.
| Cookie | Category | What it is for |
|---|---|---|
| zaraz-consent | Necessary cookies | Consent record (INNOVA (this site)) — Stores the consent choices you made in the banner. |
| innova-consent-id | Necessary cookies | Consent record (INNOVA (this site)) — A random identifier that links your consent choices to our proof of them. It identifies a browser's choices, not a person. |
| innova-consent-at | Necessary cookies | Consent record (INNOVA (this site)) — The date and time of your latest consent choice, shown back to you in the cookie declaration. |
| innova-consent-last | Necessary cookies | Consent record (INNOVA (this site)) — A copy of the identifier above and of your latest choice, kept in the browser's storage so that a choice is recorded once, and stays linked to the same proof if those cookies are removed. |
| cookiehub | Necessary cookies | CookieHub consent banner (CookieHub) — Stores whether you allowed or declined each category in the CookieHub banner. |
| __cf_bm | Necessary cookies | Cloudflare security (Cloudflare, Inc.) — Cloudflare bot management — distinguishes a person's browser from automated traffic. |
| cf_clearance | Necessary cookies | Cloudflare security (Cloudflare, Inc.) — Remembers that a security challenge was passed, so it is not asked again. |
| _ga | Analytical cookies | Google Analytics (Google LLC) — Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. |
| _ga_* | Analytical cookies | Google Analytics (Google LLC) — Keeps the state of the current Google Analytics 4 session for this site. |
| cfz_google-analytics_v4 | Analytical cookies | Google Analytics (Google LLC) — Set by Cloudflare at the network edge to carry the Google Analytics visitor identifier — the measurement itself runs at the edge, not in your browser. |
| cfzs_google-analytics_v4 | Analytical cookies | Google Analytics (Google LLC) — The current Google Analytics session, kept by Cloudflare at the network edge. |
| _clck | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Persists the Clarity user ID and preferences, unique to this site, so behaviour on later visits is attributed to the same user ID. |
| _clsk | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Connects multiple page views by a user into a single Clarity session recording. |
| _cltk | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Stores information about how the current session is being used. |
| MUID | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Microsoft user identifier, set by the Clarity script on Microsoft's own domain and synchronised across Microsoft services. |
| MR | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Used by Microsoft Clarity to indicate whether to refresh MUID. |
| SM | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Used to synchronise the Microsoft user ID across Microsoft domains. |
| ANONCHK | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Indicates whether the Microsoft user ID is transferred for reporting; set on Microsoft's domain. |
| CLID | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — Records the first time Clarity saw this browser on any site; set on Microsoft's domain. |
| SRM_B | Analytical cookies | Microsoft Clarity (Microsoft Corporation) — A Microsoft browser identifier set on Microsoft's domain when Clarity loads. |
| mp_* | Analytical cookies | Mixpanel (Mixpanel, Inc.) — Used by Mixpanel to track a visitor's activity across pages. |
| __mpq* | Analytical cookies | Mixpanel (Mixpanel, Inc.) — Mixpanel's queue of events waiting to be sent. |
| mp_* | Analytical cookies | Mixpanel (Mixpanel, Inc.) — Tells Mixpanel one browser tab from another while the tab is open. |
| __mprec_mixpanel_* | Analytical cookies | Mixpanel (Mixpanel, Inc.) — State of the Mixpanel session recording for this browser. |
| vector_visitor_id | Analytical cookies | Vector (Vector) — A random visitor identifier Vector uses to recognise a returning browser. |
| vector_* | Analytical cookies | Vector (Vector) — Vector's own state for this browser, including whether it should stop tracking. |
| _lc2_fpi | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — A random first-party identifier LiveIntent uses to recognise this browser. |
| _lc2_fpi_js | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — The same identifier, kept for the current session by LiveIntent's script. |
| _li_dcdm_c | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — Tells LiveIntent which domain the identifier was written on. |
| _li_duid | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — A LiveIntent device identifier kept in the browser's storage. |
| _li_ss | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — LiveIntent's record of the identifiers it has already shared for this browser. |
| _li_ss | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — The same LiveIntent record, kept in the browser's storage as well. |
| tuid | Analytical cookies | LiveIntent (loaded by Vector) (LiveIntent, Inc.) — A LiveIntent identifier set on a partner domain by the identity chain Vector loads, used to recognise a returning browser. |
| uesign | Functional cookies | Zoho SalesIQ (Zoho Corporation) — Set by Zoho SalesIQ to store an encrypted session signature that keeps a chat session together. |
| LS_CSRF_TOKEN | Functional cookies | Zoho SalesIQ (Zoho Corporation) — A Zoho security token that protects the chat's requests against cross-site request forgery. Expires with the browsing session. |
| zalb_* | Functional cookies | Zoho SalesIQ (Zoho Corporation) — Zoho's load-balancer cookie for the chat service, so a conversation stays on the same server. Expires with the browsing session. |
| siq_embed | Functional cookies | Zoho SalesIQ (Zoho Corporation) — Remembers the chat widget's state between pages. |
Managing cookies in your browser
Your browser can also block or delete cookies, for this site or for all sites. Blocking the Necessary cookies means the site cannot remember your consent choice, and you will see the banner again on each visit.
Related policies
How personal information is collected and handled is described in our Privacy Policy. The terms that govern the use of this website are in the Terms and Conditions.
Changes to this policy
When the meaning of this policy changes — a new category, a new tool, a different retention — the version at the top changes with it, and your consent is asked again where the law requires it. Questions about this policy: privacy@innova.co.