Ephoca has returned to INNOVA
Learn MoreAIO Vertical Stack · Without ERV · Data Sheet
PDF·5 pages·3.9 MB·Updated Oct 14, 2026
Loading the document…
We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content and advertisements.
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories that have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
Consent record · INNOVA (this site)
Remembers the choices you make in this banner and links them to our proof that they were honoured.
Cookieszaraz-consent, innova-consent-id, innova-consent-at, innova-consent-last, innova:consent-reload
CookieHub consent record · CookieHub
Keeps an independent copy of the choices you make in this banner, held by CookieHub, our consent provider.
Cookiescookiehub
Cloudflare security · Cloudflare, Inc.
Tells people from bots and protects the site's forms from abuse.
Cookies__cf_bm, cf_clearance
Cloudflare tag manager · Cloudflare, Inc.
Cloudflare Zaraz loads the site's tools at the network edge, and only those in the categories you allow.
Cookiescf_zaraz_client
Site display · INNOVA (this site)
Remembers small things about how the site is shown to you: the country for local contact details, and the announcements you closed.
Cookiesinnova:geo, innova:sitePopupSeen:*, innova:noticeModalSeen:*
Analytical cookies help us improve our website by collecting and reporting information on its usage, including session replays and heatmaps.
Google Analytics · Google LLC
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Cookies_ga, _ga_*, cfz_google-analytics_v4, cfzs_google-analytics_v4
Cloudflare tag manager monitoring · Cloudflare, Inc.
Cloudflare Zaraz measures how the site's tools load and how many visits they serve, so a tool that stops working can be noticed.
Cookiescfz_zaraz-analytics
Microsoft Clarity · Microsoft Corporation
Clarity is a user behavior analytics tool that helps us understand how visitors interact with the site: scrolling, clicks, session replays.
Cookies_clck, _clsk, _cltk, MUID, MR, SM, ANONCHK, CLID, SRM_B
Mixpanel · Mixpanel, Inc.
Mixpanel measures key actions on the site, such as a brochure download, and records sessions to understand how they happen.
Cookiesmp_*, __mpq*, mp_*, __mprec_mixpanel_*
Vector · Vector
Vector helps us understand which organisations visit the site and which pages interest them.
Cookiesvector_visitor_id, vector_*
LiveIntent (loaded by Vector) · LiveIntent, Inc.
Vector uses LiveIntent's identity network to recognise a returning browser. Loaded only with Vector, never on its own.
Cookies_lc2_fpi, _lc2_fpi_js, _li_dcdm_c, _li_duid, _li_ss, _li_ss, tuid
Functional cookies enable services you ask for, such as the live chat. They load only after you allow them.
Zoho SalesIQ · Zoho Corporation
Zoho SalesIQ is the live chat service on the site, provided by Zoho Corporation.
Cookiesuesign, LS_CSRF_TOKEN, zalb_*, siq_embed
Our vendors are listed below. Expand a vendor to see its services and the cookies each one sets. Consent is given per category, in the Categories tab.
Necessary cookies
Services
Consent record · Necessary cookies
Remembers the choices you make in this banner and links them to our proof that they were honoured.
Cookieszaraz-consent, innova-consent-id, innova-consent-at, innova-consent-last, innova:consent-reload
Site display · Necessary cookies
Remembers small things about how the site is shown to you: the country for local contact details, and the announcements you closed.
Cookiesinnova:geo, innova:sitePopupSeen:*, innova:noticeModalSeen:*
Necessary cookies
Services
CookieHub consent record · Necessary cookies
Keeps an independent copy of the choices you make in this banner, held by CookieHub, our consent provider.
Cookiescookiehub
Necessary cookies, Analytical cookies
Services
Cloudflare security · Necessary cookies
Tells people from bots and protects the site's forms from abuse.
Cookies__cf_bm, cf_clearance
Cloudflare tag manager · Necessary cookies
Cloudflare Zaraz loads the site's tools at the network edge, and only those in the categories you allow.
Cookiescf_zaraz_client
Cloudflare tag manager monitoring · Analytical cookies
Cloudflare Zaraz measures how the site's tools load and how many visits they serve, so a tool that stops working can be noticed.
Cookiescfz_zaraz-analytics
Analytical cookies
Services
Google Analytics · Analytical cookies
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Cookies_ga, _ga_*, cfz_google-analytics_v4, cfzs_google-analytics_v4
Analytical cookies
Services
Microsoft Clarity · Analytical cookies
Clarity is a user behavior analytics tool that helps us understand how visitors interact with the site: scrolling, clicks, session replays.
Cookies_clck, _clsk, _cltk, MUID, MR, SM, ANONCHK, CLID, SRM_B
Analytical cookies
Services
Mixpanel · Analytical cookies
Mixpanel measures key actions on the site, such as a brochure download, and records sessions to understand how they happen.
Cookiesmp_*, __mpq*, mp_*, __mprec_mixpanel_*
Analytical cookies
Services
Vector · Analytical cookies
Vector helps us understand which organisations visit the site and which pages interest them.
Cookiesvector_visitor_id, vector_*
Functional cookies
Services
Zoho SalesIQ · Functional cookies
Zoho SalesIQ is the live chat service on the site, provided by Zoho Corporation.
Cookiesuesign, LS_CSRF_TOKEN, zalb_*, siq_embed
Analytical cookies
Services
LiveIntent (loaded by Vector) · Analytical cookies
Vector uses LiveIntent's identity network to recognise a returning browser. Loaded only with Vector, never on its own.
Cookies_lc2_fpi, _lc2_fpi_js, _li_dcdm_c, _li_duid, _li_ss, _li_ss, tuid
Below you will see your current consent state.
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
| Name | Set by | Vendor | Expiry |
|---|---|---|---|
zaraz-consent | This site | INNOVA (this site) | 1 year |
| Stores the consent choices you made in the banner. | |||
innova-consent-id | This site | INNOVA (this site) | 13 months |
| A random identifier that links your consent choices to our proof of them. It identifies a browser's choices, not a person. It is set on the whole innova.co domain, brochures.innova.co included. | |||
innova-consent-at | This site | INNOVA (this site) | 13 months |
| The date and time of your latest consent choice, shown back to you in the cookie declaration. Like the identifier, it is set on the whole innova.co domain. | |||
innova-consent-last | This site | INNOVA (this site) | Persistent |
| A copy of the identifier above and of your latest choice, kept in the browser's storage so that a choice is recorded once, and stays linked to the same proof if those cookies are removed. | |||
innova:consent-reload | This site | INNOVA (this site) | Session |
| Notes, for a few seconds and this tab only, that the page was reloaded to stop the tools you just refused, so it is not reloaded a second time. | |||
cookiehub | This site | CookieHub | 1 year |
| Stores the copy of your choice that CookieHub records, and the reference to its record. It is set on the whole innova.co domain. | |||
__cf_bm | This site | Cloudflare, Inc. | 30 minutes |
| Cloudflare bot management — distinguishes a person's browser from automated traffic. | |||
cf_clearance | This site | Cloudflare, Inc. | Up to 1 year |
| Remembers that a security challenge was passed, so it is not asked again. | |||
cf_zaraz_client | This site | Cloudflare, Inc. | 1 year |
| Set by Cloudflare when the tag manager loads. It carries no identifier. | |||
innova:geo | This site | INNOVA (this site) | Session |
| Remembers, for this browser tab only, which country you are visiting from, so the site shows the right phone numbers and locations. | |||
innova:sitePopupSeen:* | This site | INNOVA (this site) | Persistent |
| Remembers that you closed the site announcement, so it is not shown to you again. | |||
innova:noticeModalSeen:* | This site | INNOVA (this site) | Session |
| Remembers, for this browser tab, that you closed the notice, so it is not shown again on every page. | |||
Analytical cookies help us improve our website by collecting and reporting information on its usage, including session replays and heatmaps.
| Name | Set by | Vendor | Expiry |
|---|---|---|---|
_ga | This site | Google LLC | 400 days |
| Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | |||
_ga_* | This site | Google LLC | 400 days |
| Keeps the state of the current Google Analytics 4 session for this site. | |||
cfz_google-analytics_v4 | This site | Google LLC | 400 days |
| Set by Cloudflare at the network edge to carry the Google Analytics visitor identifier — the measurement itself runs at the edge, not in your browser. | |||
cfzs_google-analytics_v4 | This site | Google LLC | Session |
| The current Google Analytics session, kept by Cloudflare at the network edge. | |||
cfz_zaraz-analytics | This site | Cloudflare, Inc. | 365 days |
| Set by Cloudflare at the network edge. It holds a random visitor identifier, so Zaraz's counts can tell visits apart. | |||
_clck | This site | Microsoft Corporation | 1 year |
| Persists the Clarity user ID and preferences, unique to this site, so behaviour on later visits is attributed to the same user ID. | |||
_clsk | This site | Microsoft Corporation | 1 days |
| Connects multiple page views by a user into a single Clarity session recording. | |||
_cltk | This site | Microsoft Corporation | Session |
| Stores information about how the current session is being used. | |||
MUID | Third party · Microsoft | Microsoft Corporation | 390 days |
| Microsoft user identifier, set by the Clarity script on Microsoft's own domain and synchronised across Microsoft services. | |||
MR | Third party · Microsoft | Microsoft Corporation | 7 days |
| Used by Microsoft Clarity to indicate whether to refresh MUID. | |||
SM | Third party · Microsoft | Microsoft Corporation | Session |
| Used to synchronise the Microsoft user ID across Microsoft domains. | |||
ANONCHK | Third party · Microsoft | Microsoft Corporation | 10 minutes |
| Indicates whether the Microsoft user ID is transferred for reporting; set on Microsoft's domain. | |||
CLID | Third party · Microsoft | Microsoft Corporation | 1 year |
| Records the first time Clarity saw this browser on any site; set on Microsoft's domain. | |||
SRM_B | Third party · Microsoft | Microsoft Corporation | 390 days |
| A Microsoft browser identifier set on Microsoft's domain when Clarity loads. | |||
mp_* | This site | Mixpanel, Inc. | 1 year |
| Used by Mixpanel to track a visitor's activity across pages. | |||
__mpq* | This site | Mixpanel, Inc. | Persistent |
| Mixpanel's queue of events waiting to be sent. | |||
mp_* | This site | Mixpanel, Inc. | Session |
| Tells Mixpanel one browser tab from another while the tab is open. | |||
__mprec_mixpanel_* | This site | Mixpanel, Inc. | Persistent |
| State of the Mixpanel session recording for this browser. | |||
vector_visitor_id | This site | Vector | Up to 2 years |
| A random visitor identifier Vector uses to recognise a returning browser. | |||
vector_* | This site | Vector | Persistent |
| Vector's own state for this browser, including whether it should stop tracking. | |||
_lc2_fpi | This site | LiveIntent, Inc. | 400 days |
| A random first-party identifier LiveIntent uses to recognise this browser. | |||
_lc2_fpi_js | This site | LiveIntent, Inc. | Session |
| The same identifier, kept for the current session by LiveIntent's script. | |||
_li_dcdm_c | This site | LiveIntent, Inc. | Session |
| Tells LiveIntent which domain the identifier was written on. | |||
_li_duid | This site | LiveIntent, Inc. | Persistent |
| A LiveIntent device identifier kept in the browser's storage. | |||
_li_ss | This site | LiveIntent, Inc. | 400 days |
| LiveIntent's record of the identifiers it has already shared for this browser. | |||
_li_ss | This site | LiveIntent, Inc. | Persistent |
| The same LiveIntent record, kept in the browser's storage as well. | |||
tuid | Third party · LiveIntent | LiveIntent, Inc. | 1 year |
| A LiveIntent identifier set on a partner domain by the identity chain Vector loads, used to recognise a returning browser. | |||
Functional cookies enable services you ask for, such as the live chat. They load only after you allow them.
| Name | Set by | Vendor | Expiry |
|---|---|---|---|
uesign | This site | Zoho Corporation | 30 days |
| Set by Zoho SalesIQ to store an encrypted session signature that keeps a chat session together. | |||
LS_CSRF_TOKEN | Third party · Zoho | Zoho Corporation | Session |
| A Zoho security token that protects the chat's requests against cross-site request forgery. Expires with the browsing session. | |||
zalb_* | Third party · Zoho | Zoho Corporation | Session |
| Zoho's load-balancer cookie for the chat service, so a conversation stays on the same server. Expires with the browsing session. | |||
siq_embed | This site | Zoho Corporation | Persistent |
| Remembers the chat widget's state between pages. | |||